UnifiedFilter (“UnifiedFilter,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through unifiedfilter.com (the “Site”), how we use and protect it, and the choices available to you. By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

a) Information You Provide to Us

  • Contact information: name, shipping/billing address, email address, phone number
  • Account information: username and password, if you create an account
  • Order information: products purchased, order history, subscription/Auto-Ship preferences
  • Payment information: processed securely by our third-party payment processor. We do not
    store your full credit card number on our servers.
  • Communications: any information you provide when you contact customer support, or when
    you subscribe to our email list

b) Information Collected

  • Automatically When you visit the Site, we automatically collect certain
    technical information, including:
  • IP address, browser type, device type, and operating system
  • Pages viewed, time spent on pages, referring/exit pages, and click activity
  • General location information inferred from your IP address

c) Information from Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand how visitors use our Site (for example, which pages are most visited and how visitors navigate the Site). This helps us improve the Site’s performance and your shopping experience. Google Analytics may set its own cookies and collect usage data in accordance with Google’s own privacy policy. You can learn more about how Google uses this data at Google’s “How Google uses information from sites or apps that use our services” page, and you can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on. We do not currently use retargeting/advertising pixels (such as the Meta/Facebook Pixel) on the Site.

2. How We Use Your Information:

We use the information we collect to:

  • Process, fulfill, and ship your orders, including recurring Auto-Ship subscription orders
  • Communicate with you about your order, account, or customer support requests
  • Send you marketing emails, such as newsletters, promotions, and cart-reminder emails, if
    you have opted in
  • Improve and maintain the Site, including analyzing usage trends through Google Analytics
  • Detect, prevent, and address fraud, security issues, or technical problems
  • Comply with legal obligations, including tax and accounting requirements

3. Email Marketing

If you opt in (for example, at checkout or through a sign-up form), we will send you marketing emails such as promotions, product updates, and cart-reminder messages. We do not use SMS/text marketing. Every marketing email includes an unsubscribe link. You may opt out of marketing emails at any time by clicking “unsubscribe” in any email or by contacting us at [email protected]. We will process your opt-out request within 10 business days, in accordance with the CAN-SPAM Act — though in practice, unsubscribe requests through our email platform are typically honored immediately. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders (such as order confirmations, shipping updates, and Auto-Ship reminders).

We comply with the CAN-SPAM Act in all commercial email communications

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business, such as payment processors, shipping/fulfillment carriers, email service providers, and website hosting/analytics providers (e.g., Google Analytics). These providers are only permitted to use your information to perform services on our behalf.
  • Legal and safety purposes: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of UnifiedFilter, our customers, or others.
  • Business transfers: If UnifiedFilter is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining your order history, complying with legal and tax obligations, and resolving disputes. Subscription/account information is retained for as long as your account remains active, plus a reasonable period thereafter.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

  • Marketing emails: Unsubscribe at any time via the link in any marketing email or by contacting us.
  • Cookies: Most browsers allow you to block or delete cookies through browser settings. Note that blocking cookies may affect certain features of the Site.
  • Access/Correction: You may contact us at [email protected] to request access to, correction of, or deletion of the personal information we hold about you, subject to any legal obligations we may have to retain certain records (such as order and tax records).
  • State privacy rights: Depending on your state of residence, you may have additional rights regarding your personal information under applicable state privacy laws. To exercise any such rights, please contact us using the information below.

8. Children’s Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

UnifiedFilter 4931 Woodland Ave, Kansas City, MO 64110 Phone: (816) 280-9124 Email: [email protected]